Terms of service

Welcome to Tech Habitat! The terms "we", "us" and "our" refer to Tech Habitat. Tech Habitat operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). Tech Habitat is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy [LINK]. If you do not agree to these Terms of Service or Privacy Policy, you must not use or access our Services. For these Terms to be binding upon checkout, you must explicitly check the box indicating your agreement during the account creation or payment process.

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state, province, or country of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing, payment, and shipping information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

We have made every effort to provide an accurate representation of our products and services in our online stores. However, please note that colors or product appearance may differ from how they may appear on your screen due to the type of device you use to access the store and your device settings and configuration.

Subject to your statutory rights under applicable local consumer laws (including the UK Consumer Rights Act 2015), we do not warrant that the appearance or quality of any products or services purchased by you will perfectly meet your expectations or be identical to how they are rendered in our online stores.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of any products that we offer to any person, geographic region or jurisdiction, on a case-by-case basis.

When you place an order, you are making an offer to purchase. Tech Habitat reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until Tech Habitat confirms acceptance via a shipment or order confirmation email. We must receive and process your payment before your order is accepted.

Please review your order carefully before submitting. If you are a consumer in the UK or European Union, you have a statutory right to change your mind and cancel your order within 14 days of receiving your goods, subject to the exclusions detailed in our Refund Policy [LINK]. Outside of these statutory cooling-off periods, Tech Habitat may be unable to accommodate cancellation requests after an order is accepted.

In the event that we do not accept, make a change to, or cancel an order, we will attempt to notify you by contacting the e‑mail, billing address, and/or phone number provided at the time the order was made. Your purchases are subject to return or exchange solely in accordance with our Refund Policy [LINK].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export, unless you are purchasing explicitly as an authorised commercial partner under a separate business agreement.

Prices, discounts and promotions are subject to change without notice. The price charged for a product or service will be the price in effect at the time the order is placed and will be set out in your order confirmation email.

Unless otherwise expressly stated, posted prices do not include shipping, handling, or local taxes. For international shipments outside the United Kingdom, posted prices exclude local customs duties, import VAT, brokerage fees, or customs clearance charges.

Prices posted in our online stores may be different from prices offered in physical stores or in online or other stores operated by third parties. We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate purchase, payment and account information for all purchases made at our stores. You agree to promptly update your account and other information, including your email address, credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

You represent and warrant that (i) the credit card information you provide is true, correct, and complete, (ii) you are duly authorized to use such credit card for the purchase, (iii) charges incurred by you will be honored by your credit card company, and (iv) you will pay charges incurred by you at the posted prices, including shipping and handling charges and all applicable taxes and duties, if any.

All delivery times provided by us or our delivery partners are estimates only and are not guaranteed. We are not liable for shipping and delivery delays caused by shipping carriers, customs processing delays, or events outside our reasonable control.

International Shipping, Duties, and Taxes:
Because Tech Habitat ships internationally from London, UK, your order may be subject to import duties, taxes, and custom clear fees levied by the destination country once the shipment arrives. As the customer, you are designated as the "Importer of Record" and are solely responsible for compliance with all import laws and regulations of the destination country.

You must pay any additional charges for customs clearance. Tech Habitat has no control over these charges and cannot predict what they may be. Customs policies vary widely; you should contact your local customs office for further information. Please note that international shipments may be subject to opening and inspection by customs authorities.

Our Services, including but not limited to all trademarks, brands, text, displays, images, graphics, product reviews, video, and audio, and the design, selection, and arrangement thereof, are owned by Tech Habitat, its affiliates or licensors and are protected by United Kingdom, United States, and foreign patent, copyright, and other intellectual property laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on the Services without our prior written consent.

Except as expressly provided herein, nothing in these Terms grants or shall be construed as granting a license or other rights to you under any patent, trademark, copyright, or other intellectual property of Tech Habitat, Shopify or any third party. Unauthorized use of the Services may be a violation of civil and criminal intellectual property laws. All rights not expressly granted herein are reserved by Tech Habitat.

Tech Habitat's names, logos, product and service names, designs, and slogans are trademarks of Tech Habitat or its affiliates or licensors. You must not use such trademarks without the prior written permission of Tech Habitat. Shopify's name, logo, product and service names, designs and slogans are trademarks of Shopify. All other names, logos, product and service names, designs, and slogans on the Services are the trademarks of their respective owners.

You may be provided with access to customer tools offered by third parties as part of the Services, over which we neither monitor nor have any control nor input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of the optional tools offered through the site is entirely at your own risk and discretion and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

We may also, in the future, offer new features through the Services (including the release of new tools and resources). Such new features shall also be deemed part of the Services and are subject to these Terms of Service.

The Services may contain materials and hyperlinks to websites provided, owned, or operated by third parties (including embedded third-party payment processors or logistics tracking systems). We neither monitor nor have any control or input over these external resources.

You acknowledge and agree that we provide access to such tools and links "as is" and "as available" without any warranties, representations, or conditions of any kind. Tech Habitat accepts no responsibility or liability whatsoever arising from or relating to your use of optional third-party tools or your visits to third-party websites. Any use of these resources is entirely at your own risk, and you should ensure you are familiar with and approve of the terms on which they are provided by the relevant third-party providers.

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of England and Wales.

For Commercial / Business-to-Business (B2B) Customers:
Any dispute, controversy, or claim arising out of or relating to this contract, including its formation, validity, or termination, shall be referred to and finally resolved by binding arbitration under the London Court of International Arbitration (LCIA) Rules, which Rules are deemed to be incorporated by reference into this clause. The number of arbitrators shall be one. The seat, or legal place, of arbitration shall be London, England. The language to be used in the arbitral proceedings shall be English.

For Individual Consumers (B2C):
If you are a consumer accessing the Services for personal, non-commercial use, you are protected by the mandatory consumer laws of your country of residence. In the event of a dispute, we encourage you to contact us directly to seek an amicable resolution. If a dispute cannot be resolved informally:

To the fullest extent permitted by applicable law, you agree to indemnify, defend and hold harmless Tech Habitat, our parent, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns and employees, harmless from any claim or demand, including reasonable legal fees, made by any third-party due to or arising out of your breach of these Terms of Service or the documents they incorporate by reference, or your violation of any law or the rights of a third-party.

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision. These Terms of Service and any policies or operating rules posted by us on this site or in respect to The Service constitutes the entire agreement and understanding between you and us.